Wednesday, December 14, 2016

Adding a link to your Trailhead profile page on LinkedIn

What if you want to show the world how much work you've put into earning Salesforce Trailhead badges, but you don't want to clutter your LinkedIn profile with a long list of badges?

Here's one alternative I implemented on my LinkedIn profile. Under the Certifications section of my LinkedIn profile, I added one "certification" called 75 Salesforce Trailhead Badges. If you click on it, you will be taken to my Trailhead profile page which lists all Trailhead badges that I've earned to date.

So how do you find your Trailhead profile link, and how do you ensure that all of the world can see your accomplishments? Follow these steps:

  1. Login into Trailhead at
  2. Click your name in the upper right corner of the Trailhead home page to show a drop-down menu, and then select Profile from the drop-down menu.
  3. Scroll to the bottom of the page to see the About Me section. For Profile Public, does it say Yes? If not, click the edit pencil icon nearby, change the Profile Public setting to Yes, then click Save to save the change.
  4. At the very bottom of this page is your Profile Link which shows all of your badges. This is the same URL as the URL of the page you are viewing. Copy this link to a text editor.
  5. Log out of Trailhead and all other Salesforce-related sites, then go to the link you copied to ensure that your profile is visible to anyone and not just you.
  6. Once you've verified that your Trailhead profile page is visible to anyone, paste your Trailhead link into your LinkedIn profile. As I mentioned previously, I put this link under the Certification section of my profile by adding a certification with the Certification Name of 75 Salesforce Badges and used my Trailhead profile link in the Certification URL field. You may want to put your Trailhead profile page link in the same place or somewhere else (e.g. in your LinkedIn profile's Summary, Education, or other section).
For more LinkedIn tips, check out my one of my other blogs, LinkedIn Notes.

Monday, March 14, 2016

Workaround for 404 error in Salesforce University online training

In the "Managing Your Users' Experience" module of the "Building Applications with - Part 1" online training course, the link in the "Resources" tab didn't work for me using the Firefox browser on Windows 10. When I clicked the link to open the PDF file "Managing Your Users' Experience Exercise Guide", I was taken to the following page which showed a 404 error for file not found:

Looking at the name of the PDF file, I figured that the file name has an apostrophe in it that was causing the problem, so I looked up the URL encoding for the single apostrophe and found it to be %27. So I added %27experienceexerciseguide.pdf to the URL to produce the following URL which enabled me to open the PDF file:

If you are getting the same error for the same PDF file but the link above doesn't work for you, try adding %27experienceexerciseguide.pdf to the URL you get after clicking the link for the PDF file.

Thursday, April 16, 2015

My addiction to Trailhead goes to San Francisco

Back in January I got hooked on Trailhead, the new and fun resource for learning about Salesforce technology on the Salesforce Developer Community site.

Trailhead offers numerous lessons, each of which can be tackled in 10 to 25 minutes. At the end of each lesson is a challenge which either involves either answering some questions or logging into a free developer org and doing some work. Trailhead verifies if your answers or work are correct, and if they are, gives you points for completing a challenge. If you complete a set of challenges, you can earn a badge which is displayed on your Salesforce Developer Community profile.

Because Trailhead tracks your progress and offers lessons that can be finished in as short as 10 minutes, it makes it easy to chip away at training even if you don't have time to sit down for a long length of contiguous time. You can just log in whenever you have a spare 10 to 25 minutes and knock out a lesson.

Tonight I got to attend a "Trailhead LIVE" event in San Francisco. At this event, all attendees were asked to bring a device to enable us to work on Trailhead at the event. I worked on one "real" lesson, and then I worked on the "Catter" badge, a special badge launched on April 1. (The date might give you a clue as to the seriousness of this badge. Take a look before it disappears!) We also got to play a trivia game and meet fellow Salesforce enthusiasts.

Even though you can always work on Trailhead anytime and anywhere that you have access to a browser and an Internet connection, I highly recommend attending a Trailhead LIVE event for a fun change of pace. This was the second Trailhead LIVE event, and more should be coming soon, so keep a lookout on Twitter and other channels for announcements of future Trailhead LIVE events.

Wednesday, April 15, 2015


Welcome to Rick's Salesforce Journey!

In this blog, I'll be sharing insights and resources that are directly or tangentially related to the world of Salesforce. I currently work for Sony Electronics, Inc., and have been responsible for Salesforce platform solution delivery and support since 2012. I am also responsible for solution delivery and support for Sony Electronics' SharePoint platform and an e-commerce and support site called ServicesPLUS. Over the years, I have led the development of and managed the support for a wide variety of systems using a broad array of technologies.

Please feel free to comment on my blog posts or contact me on one of the sites listed in the left navigation bar's "Rick Upton on Social Networks" section. I look forward to not only sharing information, but also interacting with others interested in the world of Salesforce.